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Management

Head of Customer Support

Gross monthly salary in Saudi Arabia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
1,697 - 5,900 EUR
10% earn less lthan 1,697 EUR
10% earns more than 5,900 EUR

Salaries in the survey are expressed in gross.

Based on the Saudiarabia.paylab.com salary survey, 80% of people on the Head of Customer Support position in the Saudi Arabia earn between 1,697 EUR and 5,900 EUR monthly gross.

10% of employees earn less than 1,697 EUR and 10% of people earn more than 5,900 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

195. place

Women representation in position

n/a

Average age of respondent by position

n/a

667. place

Cleaner

General labour

Salary group 1

492 - 975 EUR

196. place

Mortgage Specialist

Banking

Salary group 2

1,750 - 5,818 EUR

195. place

Head of Customer Support

Management

Salary group 2

1,697 - 5,900 EUR

194. place

IT Tester

Information Technology

Salary group 2

1,901 - 5,618 EUR

1. place

Country Manager/Director

Top Management

Salary group 3

4,444 - 20,687 EUR

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