Customer Support

Call Center Supervisor

Gross monthly salary in Saudi Arabia is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

73K - 205K SAR

10% earn less lthan 73K SAR

10% earns more than 205K SAR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Saudiarabia.paylab.com salary survey, 80% of people on the Call Center Supervisor position in the Saudi Arabia earn between 72,900 SAR and 205,104 SAR annually gross.

10% of employees earn less than 72,900 SAR and 10% of people earn more than 205,104 SAR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
Supervising and training call center agents to enhance their performance and customer service skills.
Monitoring call metrics and performance indicators to identify areas for improvement.
Handling escalated customer inquiries and resolving complex issues in a timely manner.
Developing and implementing policies and procedures to improve service quality and operational efficiency.
Conducting regular performance evaluations and providing constructive feedback to team members.
Ensuring compliance with company policies and industry regulations.
Collaborating with other departments to address customer needs and improve service offerings.
Preparing reports on call center performance, customer feedback, and team productivity.
Fostering a positive work environment that encourages teamwork and employee engagement.
Assisting in the recruitment and onboarding process of new call center staff.
Staying informed about industry trends and best practices to enhance service delivery.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Center Supervisor - Customer Support in the labour market

In the salary ranking,
the job position takes

298. place

Women representation in position

n/a

Average age of respondent by position

n/a

667. place

Cleaner

General labour

24,000 - 45,600 SAR

299. place

General State Advisor

Public Administration, Self-governance

83,784 - 189,984 SAR

298. place

Call Center Supervisor

Customer Support

72,900 - 205,104 SAR

297. place

Metallurgist

Mining, Metallurgy

81,972 - 192,996 SAR

1. place

Chief Executive Officer

Top Management

235,488 - 1,330,116 SAR

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Data for salary decisions

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What does a salary report contain?

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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