Customer Support

Call Center Supervisor

Gross monthly salary in Saudi Arabia is

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80% of people earn:

73K - 215K SAR

10% earn less lthan 73K SAR

10% earns more than 215K SAR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Saudiarabia.paylab.com salary survey, 80% of people on the Call Center Supervisor position in the Saudi Arabia earn between 73,122 SAR and 215,189 SAR annually gross.

10% of employees earn less than 73,122 SAR and 10% of people earn more than 215,189 SAR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
Supervising and training call center agents to enhance their performance and customer service skills.
Monitoring call metrics and performance indicators to identify areas for improvement.
Handling escalated customer inquiries and resolving complex issues in a timely manner.
Developing and implementing policies and procedures to improve service quality and operational efficiency.
Conducting regular performance evaluations and providing constructive feedback to team members.
Ensuring compliance with company policies and industry regulations.
Collaborating with other departments to address customer needs and improve service offerings.
Preparing reports on call center performance, customer feedback, and team productivity.
Fostering a positive work environment that encourages teamwork and employee engagement.
Assisting in the recruitment and onboarding process of new call center staff.
Staying informed about industry trends and best practices to enhance service delivery.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Center Supervisor - Customer Support in the labour market

In the salary ranking,
the job position takes

297. place

Women representation in position

n/a

Average age of respondent by position

n/a

667. place

Cleaner

General labour

24,000 - 47,556 SAR

298. place

General State Advisor

Public Administration, Self-governance

87,276 - 195,504 SAR

297. place

Call Center Supervisor

Customer Support

73,122 - 215,189 SAR

296. place

Metallurgist

Mining, Metallurgy

79,560 - 206,520 SAR

1. place

Chief Executive Officer

Top Management

288,324 - 1,306,860 SAR

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Data for salary decisions

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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